Market 36 Recruitment are currently recruiting for a Customer Service Administrator for our client based in Braintree on a permanent basis.

The ideal candidate will have good communication skills, must be confident, have strong attention to detail, be computer literate and have excellent organisational skills.

Roles & Responsibilities:

• Responsible for initial customer requests and enquiries

• Handling customer enquiries as they come in via email and phone

• Running reports

• Working alongside and supporting account manager

• Raising invoices and looking into invoicing queries

• Diary management for account manager

• Organising and attending meetings alongside account manager

• General administration duties
• General customer service duties

Ideally the candidate will have the following experience:

• Strong analytic and numeric skills

• Great communication skills

• High level of attention to detail

• A strong customer focussed background

• Excellent organisational skills

• PC literate with strong Excel skills

• Responsive to customer issues and escalating as required

• Able to understand and share customer feedback and ideas with internal departments

• The ability to forge strong relationships with other departments

Working hours are Monday – Friday 9am – 5pm with 1 hour for lunch (35 hour working week). In return our client offers a salary of £20,000 – £23,000 with free onsite parking, a discounted onsite café, 28 days annual leave increasing each year, and hybrid working after completion of training period & probation.

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and Property/Estate Agency as well as many more. We take pride on building strong working relationships with local employers and candidates.